

DG Boutique
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2023
I am very disappointed with the service I have received from DG Boutique. I requested a refund for my order some time ago, and despite several follow-ups, I have still not received the funds owed to me. The lack of communication and absence of a clear resolution have been both frustrating and unacceptable. As a customer, I expect refunds to be handled efficiently and within a reasonable timeframe. The ongoing delay reflects poorly on your customer service and has left me with little confidence in the way this matter is being managed. I would appreciate an urgent update and immediate action to process my refund.
1 reviews | Active since Sept 2023
I am very disappointed with the service I have received from DG Boutique. I requested a refund for my order some time ago, and despite several follow-ups, I have still not received the funds owed to me. The lack of communication and absence of a clear resolution have been both frustrating and unacceptable. As a customer, I expect refunds to be handled efficiently and within a reasonable timeframe. The ongoing delay reflects poorly on your customer service and has left me with little confidence in the way this matter is being managed. I would appreciate an urgent update and immediate action to process my refund.
1 reviews | Active since Nov 2025
Im sharing my experience because I wish I knew this before ordering! I placed an order for my brides**** dresses in early September and, to this day, have not received them. After placing my order, I received no communication from the boutique. I had to follow up myself and was told that one of the dresses was out of stock, which was supposedly causing the delay. After two months of back-and-forth, I asked a friend to drive to the boutique in Johannesburg to get answers — only to find out that the dresses were completely out of stock from the supplier and wouldn’t arrive before my wedding date.. It’s now just one month before my wedding, and I’m scrambling to find a last-minute solution for my brides****s. It’s totally unprofessional to allow online purchases for items that aren’t actually in stock, and to provide false updates for months. Do not order from this boutique. Save yourself the stress!
1 reviews | Active since Nov 2025
Im sharing my experience because I wish I knew this before ordering! I placed an order for my brides**** dresses in early September and, to this day, have not received them. After placing my order, I received no communication from the boutique. I had to follow up myself and was told that one of the dresses was out of stock, which was supposedly causing the delay. After two months of back-and-forth, I asked a friend to drive to the boutique in Johannesburg to get answers — only to find out that the dresses were completely out of stock from the supplier and wouldn’t arrive before my wedding date.. It’s now just one month before my wedding, and I’m scrambling to find a last-minute solution for my brides****s. It’s totally unprofessional to allow online purchases for items that aren’t actually in stock, and to provide false updates for months. Do not order from this boutique. Save yourself the stress!
Hellopeter has tracked DG Boutique across 7 reviews. DG Boutique hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used DG Boutique? Write a review to help others decide.
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