Worst ISP i've ever came across
<p>So i app**** for a cybersmart 2mb uncapped MONTH to MONTH ADSL account about 8 months ago.</p> <p> </p> <p>I app**** online and got an "error" while applying and was told to contact SUPPORT,</p> <p>so i phoned them and was told to email all details i enter online,</p> <p>phoned them once again confirming that i submit my email with all details then i was told i must wait for a Sales agent to contact me to confirm "account activation" and do a "Debit order mandate" before the account could be activated, up until today i havent received 1 phone call from Cybersmart to confrim that my account is active and there was no debit order mandate done, a few days ago i receive an email from ; www.legaltrack.co.za that my cyber smart account has been handed over with an amount of "R 891.90"....</p> <p> </p> <p>Now if someone could please explain to me how can you charge a customer R891.90 for a MONTH to MONTH account that should of been deactivated after the first failed payment?</p> <p> </p> <p>And how can you Activate someones account without have a Valid Voice Debit order mandate?</p>