Worst fibre support provider and zero technical support

I have a fibre outage, I cannot use the service I pay for nor can I get in touch with support.

You call the number and they tell you that they close after 1pm and should use WhatsApp line.

Use the WhatsApp line and no one responses to you, I’ve been waiting hours and no response.

The online system help.cybersmart only allows you to log things the next day

I sincerely hope Cybersmart actually wake up and read this, service goes down and make it supper frustrating to log a call to support their paying customers

I’m cancelling my services, but they may actually need people for that.

What a clown shop