1 reviews | Active since Dec 2011
Throttled and shaped on a business line.
I will not be paying anything to Cybersmart. As I have not been receiving the services promised.<br> <br> I have been throttled/shaped/strangled. What ever word you would like to use. From the day I have started using your service. I am paying for a business uncapped line. And I can not even stream on a Sunday night. Let alone try and load certain Web pages.<br> <br> According to your website there is no shaping app**** to line after 12:30. What lies.<br> <br> I have called in countless times to have this sorted. But your consultants blame it on telkom faults. Now that's a blatant lie also as my VOX account works perfect on the same line.<br> <br> I will pay for my adsl line directly to telkom if that is a problem. <br> <br> Keep in mind. Throttling/shaping of this line for browsing and streaming is against your stated policy. Which in turn breaches CPA.<br> <br> I have a business 10mb line. performs like a dial up line.
