LB
Lisa B

1 reviews | Active since Jul 2012

02 Sept 2015, 18:44

Thinking about Cybersmart - Dont

I have had internet with Cybersmart for 2 days and already its mis information, waiting on hold to try contact their call centers, no response to issues. Total headache after only 2 days.<br> When I first joined them they told me they would arrange my line migration with Telkom and I would be connected within 5 - 7 days.<br> I had internet up and running with them in a week (only for 2 days) and now they come with a whole story.<br> They now contact me to say the line wasn't migrated I need to arrange it myself??? Also I cant stay on the current package without this migration.<br> And when I call to check progress on that they now tell me my line will be suspended and only ready in 30 days??<br> <br> When asked to speak to a manager they tell me no one is available to take my call they will get him to phone me.<br> Still waiting for someone to contact me<br> Another terrible service for SA. Well done guys<br> <br> What a waste of time<br> <br> Basically it will take over a month to get connected with these guys plus any inquiries that you need to call the call center for will have you waiting for at least 15 - 20 mins.<br> Basically these guys are no better than dealing with Telkom<br> <br> <br> <br> <br> <br> <br>

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