1 reviews | Active since Feb 2016
Poorest Service
<p>Cybersmart has been unbelievable over the past 2 weeks, initially there was no internet, phoned in to the call centre and was told the bill is in arrears, i found this cant be true but decided to look into it on my end, 2 days lateri called back and spoke to Marlon who confirmed there is no arrears and he reactivated the line, 2 days later the internet was disconnected again, phoned again and this was told its an issue on Telkoms side, they logged a call with a 24 hour turnaround time, after 2 days i called back, was told issue is on Telkoms end, they logged another call and still no internet, waited for a while and called back and now of recent times they say the account is now in arrears, this company is a joke, every consultant you speak to gives you a different story, their service is unbelievably poor and amongst the worst this nation has seen, i spoke to a tem leader as well who was not willing to do anything and let the line be disconnected for weekend with promise of calling on the Monday after the weekend, no call from, surprising. I am looking to move away from their service, i decided to write this for fellow citizens who are researching ISP's out there, if you read this review, trust me this is not a company you will want to be associated with.</p>
