MB
Millicent B

1 reviews | Active since Jun 2022

22 Jun 2022, 09:29

Please save your money and time

Where do I begin? Please save your money and time even if it’s the only provider in your building. I’ve been connected or should I say disconnected since joining the “internet provider “ for just a little over 2 weeks. I had constant downtime since the day they connected me. Today the Wi-Fi is completely down can’t even pick up my router. Called support some support persons answers but she can’t even speak properly. What clown **** is this. I work from home having to fork out an extra 300 zar to connect to my phone data so that I can work. And I’m paying for internet that is down most of the time.

I’ve never seen such awful reviews in my life and all cybersmart does is respond to their customers in some snarky way rather than fixing their internet service that serves no purpose at this point.

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Replies (1)
MB
Millicent B's update23 Jun 2022, 08:51
Reviewer Update
An update about Cybersmart. What a ***** of a company! My internet has now been down for 2 days. I call to follow up why my internet has been down. Apparently the fault was fix but now im the only one not connected in this building. I now need to pay for a call out fee. Cyberspace or cyber whatever won’t get a cent from me.

I will not pay for a **** service with awful connection.