Over promise / Chop and change from support and sales... over the years

<p>I am not going to write a long story. But</p> <p>1) promised and advised on numerous time by sales and support the street is eligible for Fibre as long as I (the customer) can get 15 to 20 people supporting the cost </p> <p>2) Now when we have the support and asking for appplications - was told it was emailed but no emailed received for 3 days </p> <p>3) then get another email from the same sales person which confirmed in the past that it can be achieved with supporting number of customers saying it is now the wrong location? </p> <p>4) So instead of calling customer to update and validate, simply advise the log will be closed and archived... </p> <p> </p> <p>Excellent Customer Service! </p>