MP
Martin P

1 reviews | Active since Jan 2013

09 Jul 2021, 13:40

Nothing smart (or even mildly competent) about Cybersmart.

I have a grave suspicion that this is the worst fibre ISP in SA. I’ve been trying now for 30 hours to log a call. Every attempt takes me 15 minutes of waiting time just to get someone on the other side. Then it takes them 20 minutes to realise what the problem is. They will then log the fault, blame Vuma and say they’ll sort it out. Hope goes up. Then when you call 5 hours later they tell you it’s fixed. Which it’s not. Then the whole thing starts all over again. It’s totally shocking. Don’t even think of getting close to them.

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