Money for NOTHING!

<p>We have a 10mb Uncapped account with Cybersmart.</p> <p>Since November 2016 (its May 2017 now) we constantly get max download speed of 5mb and lower.</p> <p> </p> <p>Now we have been without internet for the last 5 days and counting.</p> <p>Since Saturday 20 May till 25 May our internet has been completely off.</p> <p> </p> <p>We have notified Cybersmart and we keep getting promises of feedback but nothing is happening.</p> <p>We have to keep on phoning and ask whats going on, have they logged a ticket, do they have feedback.</p> <p> </p> <p>In the begining they where impressive with friendly hallo's and no long quese when phoning.</p> <p>But its not good enough being good at the easy stuff, they are worse than terrible when it comes</p> <p>to the things that actualy matter.</p> <p> </p> <p>Dont waist your time and money!</p> <p>As soon as our fiber is installed we are leaving this company.</p> <p>(i will rather pay double than sit with this service for cheaper prices)</p>