Incompetence and bad service

I tried to register an account online with Cybersmart. I did receive a login but it did not work. Calling the help desk on Sunday 28 June 2015 I was told by \Singonele"that he could not help me because I have to speak to the account department. Monday 29 June 2015 I called the same number and spoke to \""Amanda\"" who told me immediately that I have given the wrong banking details. She asked me my bank account number which I refused to give to a stranger. I was not happy with Amanda and the way she spoke to me on the phone"