IE
Ian E

1 reviews | Active since Aug 2014

30 Sept 2015, 09:00

Cybersmart breach of contract

11 of August I reported line speeds not running as promised ( eg 2 mb has to sync at 2048kb/ 10 mb should sync around 10000mb)<br> <br> My line ran between ****b and 1100kb, half the speeds promised<br> <br> After 6 mails, a 20 min call to there call centre (Andiswam - one big idiotic employee, when advising him on the sync problem he would refer me to a download speed will not be the actually speed, THATS NOT WHAT IM COMPLAINING ABOUT, REALY ****ING STUPID *****) and multiple days, NO ONE HAS RESOLVED THIS,<br> <br> Once I advised them to cancel my services, they stopped responding, 6 day still waiting response.<br> <br> HORRID SERVICE, AVOID THEM

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