Commit to your Best Price policy

Disgusted with the experience i've encountered with Cybersmart. Sent numerous email regarding my Account to Malon, Zaid Bester, domains, accounts and even their management email address and the last response last year is Zaid Bester will need to assist. Please send me email or contact me Zaid to settle my account out once and for all. This is the proper thing to do seeing the Best Price policy you marketing but not giving me as your customer as previously.