Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Credit Salvage is praised most for its named debt review consultants, who customers describe as patient, knowledgeable and genuinely invested in clearing their credit profiles. A recurring theme is life-changing outcomes such as lifted debt review flags and clearance certificates. A smaller but persistent group reports uncancelled debit orders, ignored follow-ups and stalled files, which pulls down consistency scores.
Top Strengths:
- •Customer Service & Professional Guidance: Customers repeatedly name consultants such as Chemonay Tarr, Kelebogile Serathi, Sindile and Nonkululeko, describing them as patient, tenacious and knowledgeable. Many say their consultant explained an unfamiliar debt review process step by step and went above and beyond to finish it.
TrustIndex
6.4
Â
NPS Score
58
Recommended: Very Likely
Oct '25 - Sep '26
Frequently Asked Questions About Credit Salvage
What do customers say about Credit Salvage?
Based on recent customer reviews, Credit Salvage is praised most for its named debt review consultants, who customers describe as patient, knowledgeable and genuinely invested in clearing their credit profiles. A recurring theme is life-changing outcomes such as lifted debt review flags and clearance certificates. A smaller but persistent group reports uncancelled debit orders, ignored follow-ups and stalled files, which pulls down consistency scores.
What is Credit Salvage's biggest strength?
Credit Salvage's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers repeatedly name consultants such as Chemonay Tarr, Kelebogile Serathi, Sindile and Nonkululeko, describing them as patient, tenacious and knowledgeable. Many say their consultant explained an unfamiliar debt review process step by step and went above and beyond to finish it.
What are the most common complaints about Credit Salvage?
The most common complaint about Credit Salvage, based on Hellopeter's AI analysis of recent customer reviews, is Process Efficiency & Turnaround. While many describe removals completed in weeks and call the process stress free, others report files stuck at the same portal percentage for months, changes of consultant without handover and no clear timeline once payment has been made.
Is Credit Salvage trustworthy?
Credit Salvage has a TrustIndex of 6.4 out of 10 on Hellopeter, based on 59 reviews in the last 12 months. They reply to 17% of negative reviews, typically within 1 hour 44 min. Hellopeter has tracked Credit Salvage across 180 total reviews. How is the TrustIndex calculated? →
Recent reviews (59)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2025
Credit Salvage worst debt councilor don't use them
Absolutely the worst they issued an invalid clearance certificate, I waited and waited for my name to be cleared my name still on debt review ....had to do my own investigations.only then they sent me transfer papers waited six months .I even reported them to NRC
1 reviews | Active since Aug 2025
Credit Salvage worst debt councilor don't use them
Absolutely the worst they issued an invalid clearance certificate, I waited and waited for my name to be cleared my name still on debt review ....had to do my own investigations.only then they sent me transfer papers waited six months .I even reported them to NRC
1 reviews | Active since Jul 2026
Solving the problem
Sis Angel really made things easier and workable. They are professional and handle everything professionally.
1 reviews | Active since Jul 2026
Solving the problem
Sis Angel really made things easier and workable. They are professional and handle everything professionally.
1 reviews | Active since Jul 2026
Thankfully to credit salvage
Would like to take this opportunity to thank the most important person who has helped me fulfill the most important dream of my life which was being removed under debt review we did fought with many who wanted to help but I can say she is the best out of all those who tried today im debt free because of Chemonay 🤞really would like to take this opportunity to thank her it must not only be me please continue helping other people also keep up the pace in which u were using through me thank u a lot Credit salvage
1 reviews | Active since Jul 2026
Thankfully to credit salvage
Would like to take this opportunity to thank the most important person who has helped me fulfill the most important dream of my life which was being removed under debt review we did fought with many who wanted to help but I can say she is the best out of all those who tried today im debt free because of Chemonay 🤞really would like to take this opportunity to thank her it must not only be me please continue helping other people also keep up the pace in which u were using through me thank u a lot Credit salvage
1 reviews | Active since Sept 2013
The best service ever.
Chemonay Tarr was amazing, my case was a bit complicated but she managed to pull it off. I had tears of joy when I received my clearance certificate after trying myself to get off Debt Review for 8 years. Well done team, well done. I cannot express my gratitude enough to Credit Salvage and the team!! Thank you for helping me!! I am officially DEBT FREE!!!
1 reviews | Active since Sept 2013
The best service ever.
Chemonay Tarr was amazing, my case was a bit complicated but she managed to pull it off. I had tears of joy when I received my clearance certificate after trying myself to get off Debt Review for 8 years. Well done team, well done. I cannot express my gratitude enough to Credit Salvage and the team!! Thank you for helping me!! I am officially DEBT FREE!!!
1 reviews | Active since Nov 2023
Trust the process
I have been under debt review for a very long period of time and have been struggling with removing it from my profile. Thank you to Senovia and Sindile for helping me out. We had our little quarrels here and there😅 We definitely tested each other's patience. But in the end, it worked out and I'm free from debt review. All I can say is you need to be patient with the team and the process.
1 reviews | Active since Nov 2023
Trust the process
I have been under debt review for a very long period of time and have been struggling with removing it from my profile. Thank you to Senovia and Sindile for helping me out. We had our little quarrels here and there😅 We definitely tested each other's patience. But in the end, it worked out and I'm free from debt review. All I can say is you need to be patient with the team and the process.
1 reviews | Active since Jul 2026
Will I ever refer someone to Credit Salvage
On the question that am asked by Hello Peter on whether will I recommend or refer someone to Credit Salvage, most definitely I shall recommend or refer people to the company because of Kelebogile Setathi. As much as I have never met her but she gave me hope and encouraged me to trust the system.
1 reviews | Active since Jul 2026
Will I ever refer someone to Credit Salvage
On the question that am asked by Hello Peter on whether will I recommend or refer someone to Credit Salvage, most definitely I shall recommend or refer people to the company because of Kelebogile Setathi. As much as I have never met her but she gave me hope and encouraged me to trust the system.
1 reviews | Active since Jul 2026
Kelebongile
Thanks you Kelebogile for good work of taking me out of debit review.
1 reviews | Active since Jul 2026
Kelebongile
Thanks you Kelebogile for good work of taking me out of debit review.