Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Credit Salvage is praised most for its named debt review consultants, who customers describe as patient, knowledgeable and genuinely invested in clearing their credit profiles. A recurring theme is life-changing outcomes such as lifted debt review flags and clearance certificates. A smaller but persistent group reports uncancelled debit orders, ignored follow-ups and stalled files, which pulls down consistency scores.
Top Strengths:
- •Customer Service & Professional Guidance: Customers repeatedly name consultants such as Chemonay Tarr, Kelebogile Serathi, Sindile and Nonkululeko, describing them as patient, tenacious and knowledgeable. Many say their consultant explained an unfamiliar debt review process step by step and went above and beyond to finish it.
TrustIndex
6.3
NPS Score
57
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Credit Salvage
What do customers say about Credit Salvage?
Based on recent customer reviews, Credit Salvage is praised most for its named debt review consultants, who customers describe as patient, knowledgeable and genuinely invested in clearing their credit profiles. A recurring theme is life-changing outcomes such as lifted debt review flags and clearance certificates. A smaller but persistent group reports uncancelled debit orders, ignored follow-ups and stalled files, which pulls down consistency scores.
What is Credit Salvage's biggest strength?
Credit Salvage's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers repeatedly name consultants such as Chemonay Tarr, Kelebogile Serathi, Sindile and Nonkululeko, describing them as patient, tenacious and knowledgeable. Many say their consultant explained an unfamiliar debt review process step by step and went above and beyond to finish it.
What are the most common complaints about Credit Salvage?
The most common complaint about Credit Salvage, based on Hellopeter's AI analysis of recent customer reviews, is Process Efficiency & Turnaround. While many describe removals completed in weeks and call the process stress free, others report files stuck at the same portal percentage for months, changes of consultant without handover and no clear timeline once payment has been made.
Is Credit Salvage trustworthy?
Credit Salvage has a TrustIndex of 6.3 out of 10 on Hellopeter, based on 53 reviews in the last 12 months. They reply to 20% of negative reviews, typically within 1 hour 44 min. Hellopeter has tracked Credit Salvage across 182 total reviews. How is the TrustIndex calculated? →
Recent reviews (53)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Angel you are a life saver
I would like to thank Angel from Credit Salvage for taking me through my application and being so patient with me during the process. She explained everything clearly and made a difficult process much easier. Professional, understanding and very helpful - I rate her service 10/10. I'm looking forward to the end result of being out of the red zone (debt review). Highly recommend Credit Salvage and Angel!
1 reviews | Active since Oct 2026
Angel you are a life saver
I would like to thank Angel from Credit Salvage for taking me through my application and being so patient with me during the process. She explained everything clearly and made a difficult process much easier. Professional, understanding and very helpful - I rate her service 10/10. I'm looking forward to the end result of being out of the red zone (debt review). Highly recommend Credit Salvage and Angel!
1 reviews | Active since Oct 2026
They get the job done!
I had an absolutely wonderful experience with this company, and I would especially like to make a special mention of Skye Lutchman, who truly went above and beyond throughout the entire process. From start to finish, Skye was transparent, professional, attentive, and consistently kept me updated. What stood out most was not only her professionalism, but the genuine humanity she brought to every interaction. She has a remarkable way of making you feel heard, seen, and valued. Thank you so much, Skye, for the way you conduct yourself and for the care you put into what you do. You demonstrated so many admirable values during our engagements — integrity, empathy, accountability, patience, and genuine commitment to helping others. I truly appreciated every interaction with you. Your communication, follow-through, and willingness to go the extra mile made a significant difference to my experience. It is not often that you come across someone who is exceptionally professional while still being so genuinely human. Skye, you are a true reflection of what excellent service should look like, and I sincerely appreciate everything you did. It was, and always is, an absolute pleasure engaging with you. Thank you for making the experience such a positive one!
1 reviews | Active since Oct 2026
They get the job done!
I had an absolutely wonderful experience with this company, and I would especially like to make a special mention of Skye Lutchman, who truly went above and beyond throughout the entire process. From start to finish, Skye was transparent, professional, attentive, and consistently kept me updated. What stood out most was not only her professionalism, but the genuine humanity she brought to every interaction. She has a remarkable way of making you feel heard, seen, and valued. Thank you so much, Skye, for the way you conduct yourself and for the care you put into what you do. You demonstrated so many admirable values during our engagements — integrity, empathy, accountability, patience, and genuine commitment to helping others. I truly appreciated every interaction with you. Your communication, follow-through, and willingness to go the extra mile made a significant difference to my experience. It is not often that you come across someone who is exceptionally professional while still being so genuinely human. Skye, you are a true reflection of what excellent service should look like, and I sincerely appreciate everything you did. It was, and always is, an absolute pleasure engaging with you. Thank you for making the experience such a positive one!
1 reviews | Active since Jul 2026
Solving the problem
Sis Angel really made things easier and workable. They are professional and handle everything professionally.
1 reviews | Active since Jul 2026
Solving the problem
Sis Angel really made things easier and workable. They are professional and handle everything professionally.
1 reviews | Active since Jul 2026
Thankfully to credit salvage
Would like to take this opportunity to thank the most important person who has helped me fulfill the most important dream of my life which was being removed under debt review we did fought with many who wanted to help but I can say she is the best out of all those who tried today im debt free because of Chemonay 🤞really would like to take this opportunity to thank her it must not only be me please continue helping other people also keep up the pace in which u were using through me thank u a lot Credit salvage
1 reviews | Active since Jul 2026
Thankfully to credit salvage
Would like to take this opportunity to thank the most important person who has helped me fulfill the most important dream of my life which was being removed under debt review we did fought with many who wanted to help but I can say she is the best out of all those who tried today im debt free because of Chemonay 🤞really would like to take this opportunity to thank her it must not only be me please continue helping other people also keep up the pace in which u were using through me thank u a lot Credit salvage
1 reviews | Active since Sept 2013
The best service ever.
Chemonay Tarr was amazing, my case was a bit complicated but she managed to pull it off. I had tears of joy when I received my clearance certificate after trying myself to get off Debt Review for 8 years. Well done team, well done. I cannot express my gratitude enough to Credit Salvage and the team!! Thank you for helping me!! I am officially DEBT FREE!!!
1 reviews | Active since Sept 2013
The best service ever.
Chemonay Tarr was amazing, my case was a bit complicated but she managed to pull it off. I had tears of joy when I received my clearance certificate after trying myself to get off Debt Review for 8 years. Well done team, well done. I cannot express my gratitude enough to Credit Salvage and the team!! Thank you for helping me!! I am officially DEBT FREE!!!
1 reviews | Active since Nov 2023
Trust the process
I have been under debt review for a very long period of time and have been struggling with removing it from my profile. Thank you to Senovia and Sindile for helping me out. We had our little quarrels here and there😅 We definitely tested each other's patience. But in the end, it worked out and I'm free from debt review. All I can say is you need to be patient with the team and the process.
1 reviews | Active since Nov 2023
Trust the process
I have been under debt review for a very long period of time and have been struggling with removing it from my profile. Thank you to Senovia and Sindile for helping me out. We had our little quarrels here and there😅 We definitely tested each other's patience. But in the end, it worked out and I'm free from debt review. All I can say is you need to be patient with the team and the process.