Credit Clear Solutions
Unclaimed Business
|2.1|12 Reviews (last 12 months)|This business does not respond to reviews
Credit Clear Solutions
Unclaimed Business
|2.1
12 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Credit Clear Solutions draws sharply divided feedback. A smaller group of clients celebrate being lifted out of debt review, receiving clearance certificates and regaining access to store accounts and bank credit. The majority, however, describe fully paid-up clients whose creditor accounts remain unsettled, funds allegedly not forwarded to lenders such as Capitec, refunds refused after double debits, and files said to sit with attorneys for months. Communication reportedly stalls after payment, leaving clients stressed and escalating to the Ombudsman.
Performance(last 12 months):
Trustindex Rating
2.9NPS Score
-58Unlikely
TrustIndex
2.9
NPS Score
-58
Recommended: Unlikely
Review Distribution
2.1|12 Reviews
Oct '25 - Sep '26
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZM
Zianda M
1 reviews | Active since Jun 2026
4 Aug 2026, 13:28
Payment of Capitec Loan
Good afternoon, I hope this message finds you well. Some time ago, I posted a message on this platform regarding Credit Clear Solution. I am reaching out again to ask for your assistance. Capitec Bank has assigned Vertex to collect my outstanding debt. After speaking with Vertex, I was offered a discounted settlement amount. I then contacted Credit Clear Solution and asked them to use the money I had already paid to them to settle the debt with Vertex, as the funds I had paid were sufficient to cover the settlement amount. Unfortunately, instead of paying the full settlement amount, Credit Clear Solution has been making small payments in installments. They initially paid R5,000.00 and later R6,000.00. I have had to call them repeatedly just to get these payments processed. This has caused me a great deal of stress because I am worried about losing the settlement opportunity that Vertex offered me. The outstanding amount that Credit Clear Solution still needs to pay is R13,236.03. I am kindly requesting your assistance in helping me get Credit Clear Solution to settle this debt as soon as possible. I am also extremely frustrated because I fear I will struggle to recover the money that is due back to me after the settlement is completed. I initially paid Credit Clear Solution R6,600.00 for a Red Flag Certificate and I also paid monthly instalments of R2,582.43 over a period of nine months, bringing the total amount I have paid them to R29,841.87. Once they settle the outstanding amount with Vertex, I calculate that they will owe me a refund of R5,605.84. Based on my experience so far, I am concerned that they will make it very difficult for me to recover this money. This entire situation has placed me under unnecessary stress. Had Credit Clear Solution paid the monthly installments to the debt with Capitec promptly, I would not have been exposed to additional interest becouse I failed to understand why they were not paying but they were collecting money from me every month and the risk of losing the discounted settlement offer. I would sincerely appreciate any assistance you can provide in resolving this matter. Thank you. Kind regs Ms Z. F. Matikinca *** ***
Helpful (0)
|Replies (0)ZM
Zianda M
1 reviews | Active since Jun 2026
4 Aug 2026, 13:28
Payment of Capitec Loan
Good afternoon, I hope this message finds you well. Some time ago, I posted a message on this platform regarding Credit Clear Solution. I am reaching out again to ask for your assistance. Capitec Bank has assigned Vertex to collect my outstanding debt. After speaking with Vertex, I was offered a discounted settlement amount. I then contacted Credit Clear Solution and asked them to use the money I had already paid to them to settle the debt with Vertex, as the funds I had paid were sufficient to cover the settlement amount. Unfortunately, instead of paying the full settlement amount, Credit Clear Solution has been making small payments in installments. They initially paid R5,000.00 and later R6,000.00. I have had to call them repeatedly just to get these payments processed. This has caused me a great deal of stress because I am worried about losing the settlement opportunity that Vertex offered me. The outstanding amount that Credit Clear Solution still needs to pay is R13,236.03. I am kindly requesting your assistance in helping me get Credit Clear Solution to settle this debt as soon as possible. I am also extremely frustrated because I fear I will struggle to recover the money that is due back to me after the settlement is completed. I initially paid Credit Clear Solution R6,600.00 for a Red Flag Certificate and I also paid monthly instalments of R2,582.43 over a period of nine months, bringing the total amount I have paid them to R29,841.87. Once they settle the outstanding amount with Vertex, I calculate that they will owe me a refund of R5,605.84. Based on my experience so far, I am concerned that they will make it very difficult for me to recover this money. This entire situation has placed me under unnecessary stress. Had Credit Clear Solution paid the monthly installments to the debt with Capitec promptly, I would not have been exposed to additional interest becouse I failed to understand why they were not paying but they were collecting money from me every month and the risk of losing the discounted settlement offer. I would sincerely appreciate any assistance you can provide in resolving this matter. Thank you. Kind regs Ms Z. F. Matikinca *** ***
0
Replies (0)ZM
Zianda M
1 reviews | Active since Jun 2026
25 Jun 2026, 11:59
Credit
Dear Sir/Madam, I would like to lodge a formal complaint against Credit Clear Solution regarding payments that have been deducted from my account and concerns about how my debt account has been handled. In July 2025, Credit Clear Solution informed me that they would assist me with my Capitec debt account because I was experiencing financial difficulties and could not keep up with my repayments. They further advised me that I needed to pay R6,600 for a "Red Flag Certificate." An arrangement was made for me to pay this amount over three months, from July 2025 until September 2025. Thereafter, from October 2025, Credit Clear Solution started deducting R2,582.43 from my account every month using the payment reference: NPCREDITCL DCPRD0001P3CBR. Recently, I contacted Capitec to enquire about the status of my debt account. The Capitec consultant informed me that Credit Clear Solution has not been making payments towards my Capitec account as I had been led to believe. I am therefore concerned that: I have been making monthly payments of R2,582.43 since October 2025. Credit Clear Solution represented that they would handle my Capitec debt account. Capitec has advised that they have not been receiving payments from Credit Clear Solution. I may have suffered financial prejudice as a result. I kindly request a full investigation into this matter and assistance in determining: Where the funds deducted from my account have been paid. Why the payments were not forwarded to my Capitec account. What steps can be taken to recover any funds that may have been improperly collected. I have supporting documents available, bank statements that show there deducting. Please find attached bank statement, ID Document and my loan statement. Your urgent assistance in resolving this matter will be greatly appreciated. Kind regards, Ziyanda Felicia Matikinca *** *** *** Sent from my phone
Helpful (0)
|Replies (0)ZM
Zianda M
1 reviews | Active since Jun 2026
25 Jun 2026, 11:59
Credit
Dear Sir/Madam, I would like to lodge a formal complaint against Credit Clear Solution regarding payments that have been deducted from my account and concerns about how my debt account has been handled. In July 2025, Credit Clear Solution informed me that they would assist me with my Capitec debt account because I was experiencing financial difficulties and could not keep up with my repayments. They further advised me that I needed to pay R6,600 for a "Red Flag Certificate." An arrangement was made for me to pay this amount over three months, from July 2025 until September 2025. Thereafter, from October 2025, Credit Clear Solution started deducting R2,582.43 from my account every month using the payment reference: NPCREDITCL DCPRD0001P3CBR. Recently, I contacted Capitec to enquire about the status of my debt account. The Capitec consultant informed me that Credit Clear Solution has not been making payments towards my Capitec account as I had been led to believe. I am therefore concerned that: I have been making monthly payments of R2,582.43 since October 2025. Credit Clear Solution represented that they would handle my Capitec debt account. Capitec has advised that they have not been receiving payments from Credit Clear Solution. I may have suffered financial prejudice as a result. I kindly request a full investigation into this matter and assistance in determining: Where the funds deducted from my account have been paid. Why the payments were not forwarded to my Capitec account. What steps can be taken to recover any funds that may have been improperly collected. I have supporting documents available, bank statements that show there deducting. Please find attached bank statement, ID Document and my loan statement. Your urgent assistance in resolving this matter will be greatly appreciated. Kind regards, Ziyanda Felicia Matikinca *** *** *** Sent from my phone
0
Replies (0)NN
NETSHEDZO N
1 reviews | Active since Jul 2019
17 Apr 2026, 19:08
****mers
Since I paid full amount on August last year they keep telling me that my file is with attorney since last year, can't get help the do empty promises everyday is same stories. Worse they even send me a **** court order and advise me to rate them here. Guess what I'm still under debt review even today. My money gone no service 😡😡😡
Helpful (0)
|Replies (0)NN
NETSHEDZO N
1 reviews | Active since Jul 2019
17 Apr 2026, 19:08
****mers
Since I paid full amount on August last year they keep telling me that my file is with attorney since last year, can't get help the do empty promises everyday is same stories. Worse they even send me a **** court order and advise me to rate them here. Guess what I'm still under debt review even today. My money gone no service 😡😡😡
0
Replies (0)ST
TM
Thabelo M
1 reviews | Active since Feb 2026
17 Feb 2026, 15:47
Bad bad service empty promises with no service.
Since I paid full amount on September last year they keep telling me that my file is with attorney since last year, can't get help the do empty promises everyday is same stories. Is either you are **** by what you do shem. Hello can you help on thus issue. Before others to be victim of this. Please.
Helpful (0)
|Replies (0)TM
Thabelo M
1 reviews | Active since Feb 2026
17 Feb 2026, 15:47
Bad bad service empty promises with no service.
Since I paid full amount on September last year they keep telling me that my file is with attorney since last year, can't get help the do empty promises everyday is same stories. Is either you are **** by what you do shem. Hello can you help on thus issue. Before others to be victim of this. Please.
0
Replies (0)LM
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NETSHEDZO N
1 reviews | Active since Jul 2019
9 Feb 2026, 21:34
Debt counselor removal
Finally they manage to remove me from the Debt counselor. Thank you
Helpful (0)
|Replies (0)NN
NETSHEDZO N
1 reviews | Active since Jul 2019
9 Feb 2026, 21:34
Debt counselor removal
Finally they manage to remove me from the Debt counselor. Thank you
0
Replies (0)HT
Haniel T
1 reviews | Active since Feb 2022
28 Jan 2026, 15:22
Bad service
Bad service,since I paid them off last year October 2025 they have not paid and closed off my account,they keep saying they will get back to me but still upto date they can't even provide me with the prove that they paid the account they were handling,I feel ****med
Helpful (0)
|Replies (0)HT
Haniel T
1 reviews | Active since Feb 2022
28 Jan 2026, 15:22
Bad service
Bad service,since I paid them off last year October 2025 they have not paid and closed off my account,they keep saying they will get back to me but still upto date they can't even provide me with the prove that they paid the account they were handling,I feel ****med
0
Replies (0)