NPS Score
-100
Recommended: Unlikely
Feb '26 - Oct '26
Frequently Asked Questions About Craig Engineering Repairs
How is Craig Engineering Repairs rated on Hellopeter?
Hellopeter has tracked Craig Engineering Repairs across 8 reviews. Craig Engineering Repairs hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Craig Engineering Repairs? Write a review to help others decide.
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2017
Disappointed,tired, disgusting
My washing was making a noise a called the above business a technician came out stated the washing machine drum is the problem, to fix it it will cost R2250,00 for a new drum and installation. They never came back, after phoning that they will come out but no avail.
1 reviews | Active since Dec 2017
Disappointed,tired, disgusting
My washing was making a noise a called the above business a technician came out stated the washing machine drum is the problem, to fix it it will cost R2250,00 for a new drum and installation. They never came back, after phoning that they will come out but no avail.
1 reviews | Active since Jul 2024
****med
We called them to repair our fridge which was not freezing. They were here in a jiffy to fix it. Before they had even completed it I was told to pay cash or make an immediate payme into *** Alliance Bank. According to their advert they work 24 hours. They supposedly fixed it and said that the fridge will be trouble free for at least three years. We noticed later that the fridge was still not freezing. This was on a Saturday. I sent them a message. No response. On Sunday morning the excuse was they had only seen the message later because they were closed and yet they said they were open 24 hrs. Monday morning I sent a message. They did respond. I got my husband to send a message on his phone and they said they would be at our house at 10 am. Ate 19:49 my husband contacted them again and they said they were on the way. They never ever arrived. We went to check the business address on the invoice registered at *** business park unit ***. There is no company there. In fact a lady from one of the companies said that last week someone else came looking for them. They are foreign nationals and once you pay they go missing. They promise good guarantees on their workmanship. Today my fridge smell as if someth he was just one of the lucky ones to not be scaned. ing has burnt out. It's worse than ever. Please don't engage this so called company. I got their number from a friend who used them last year. They are ********
1 reviews | Active since Jul 2024
****med
We called them to repair our fridge which was not freezing. They were here in a jiffy to fix it. Before they had even completed it I was told to pay cash or make an immediate payme into *** Alliance Bank. According to their advert they work 24 hours. They supposedly fixed it and said that the fridge will be trouble free for at least three years. We noticed later that the fridge was still not freezing. This was on a Saturday. I sent them a message. No response. On Sunday morning the excuse was they had only seen the message later because they were closed and yet they said they were open 24 hrs. Monday morning I sent a message. They did respond. I got my husband to send a message on his phone and they said they would be at our house at 10 am. Ate 19:49 my husband contacted them again and they said they were on the way. They never ever arrived. We went to check the business address on the invoice registered at *** business park unit ***. There is no company there. In fact a lady from one of the companies said that last week someone else came looking for them. They are foreign nationals and once you pay they go missing. They promise good guarantees on their workmanship. Today my fridge smell as if someth he was just one of the lucky ones to not be scaned. ing has burnt out. It's worse than ever. Please don't engage this so called company. I got their number from a friend who used them last year. They are ********
1 reviews | Active since Aug 2026
Business ****. Do not use them
I contacted them after my washing machine needed a repair. They were quick to arrive and when the job was finished they refused to leave until they saw proof of payment same time. When installing what they needed to initially ,I found out they did it incorrectly and needed to come back. They took forever to come back and charged extra. I could saved myself the hassle by practically just buying a new washing machine. Its a ****. It is 1 person pretending to be Mark while the other guy just gets told what to do.
1 reviews | Active since Aug 2026
Business ****. Do not use them
I contacted them after my washing machine needed a repair. They were quick to arrive and when the job was finished they refused to leave until they saw proof of payment same time. When installing what they needed to initially ,I found out they did it incorrectly and needed to come back. They took forever to come back and charged extra. I could saved myself the hassle by practically just buying a new washing machine. Its a ****. It is 1 person pretending to be Mark while the other guy just gets told what to do.
1 reviews | Active since Jun 2026
DO NOT USE! ****mers - they will take your appliance and may not bring it back
Craig Engineering happily takes deposit money, completely ignores deadlines, cuts off communication, and effectively holds customer property hostage. Avoid this business at all costs. I have opened a theft case at the policy station as they have not returned my machine after 3 weeks. Earlier this year, I hired them to fix a noisy spin cycle on my washing machine. They collected the machine before making the final repair costs clear, but they did eventually return it. Less than six months later, the exact same problem recurred. They collected the machine again under the pretense of a warranty inspection, but once they had it at their workshop, they refused to honor their guarantee. Instead, they claimed the issue was due to "overloading" and demanded more money. To resolve the issue quickly, I reluctantly agreed to a reduced fee of R1,300 and paid a 70% deposit via instant EFT. Since taking my deposit, they have subjected me to a continuous cycle of ignored messages, missed deadlines, and blatant lies. They have repeatedly promised specific delivery slots, only to fail to show up without warning. When followed up with, they offer stalling excuses like "technicians are on the way" or completely ignore my communication.
1 reviews | Active since Jun 2026
DO NOT USE! ****mers - they will take your appliance and may not bring it back
Craig Engineering happily takes deposit money, completely ignores deadlines, cuts off communication, and effectively holds customer property hostage. Avoid this business at all costs. I have opened a theft case at the policy station as they have not returned my machine after 3 weeks. Earlier this year, I hired them to fix a noisy spin cycle on my washing machine. They collected the machine before making the final repair costs clear, but they did eventually return it. Less than six months later, the exact same problem recurred. They collected the machine again under the pretense of a warranty inspection, but once they had it at their workshop, they refused to honor their guarantee. Instead, they claimed the issue was due to "overloading" and demanded more money. To resolve the issue quickly, I reluctantly agreed to a reduced fee of R1,300 and paid a 70% deposit via instant EFT. Since taking my deposit, they have subjected me to a continuous cycle of ignored messages, missed deadlines, and blatant lies. They have repeatedly promised specific delivery slots, only to fail to show up without warning. When followed up with, they offer stalling excuses like "technicians are on the way" or completely ignore my communication.
1 reviews | Active since Jun 2018
****mers, do not use Craig engineering repairs.
Please do not use these guys, they are ****mers. I usually do my due diligence but in this instance I was in a rush and needed assistance and googled fridge repairs and came across their website and they were quite eager to come out, the technician looks professional, he worked on my fridge (not sure what he did) and let me know that it is fixed, he then said I should keep the fridge doors closed for about an hour then it should be ice cold, I paid R2250 via cash send (that already gave me a ***** feeling) because apparently their bank is having issues and he left, the fridge never worked, I tried contacting them over and over with no response. He actually caused more damage as I had to get someone else out to come assess the fridge. Please do not ever use these guys, I will be taking action against them and will be laying charges.
1 reviews | Active since Jun 2018
****mers, do not use Craig engineering repairs.
Please do not use these guys, they are ****mers. I usually do my due diligence but in this instance I was in a rush and needed assistance and googled fridge repairs and came across their website and they were quite eager to come out, the technician looks professional, he worked on my fridge (not sure what he did) and let me know that it is fixed, he then said I should keep the fridge doors closed for about an hour then it should be ice cold, I paid R2250 via cash send (that already gave me a ***** feeling) because apparently their bank is having issues and he left, the fridge never worked, I tried contacting them over and over with no response. He actually caused more damage as I had to get someone else out to come assess the fridge. Please do not ever use these guys, I will be taking action against them and will be laying charges.
1 reviews | Active since May 2015
**** repair service - Its a **** with a website
Like the other reviews show, this guy and his **** business are not legitimate business people. Its basically a ****. I found them online, sent through my repair needs, they were eager to come over and repair. I asked about pricing and they kept dodging the question. I kept asking because they could charge anything (like you will see with one of the other reviews, they charged a huge fee and didnt even fix her stuff). When i kept asking about pricing and a ballpark figure, they stopped replying and are now ignoring me. I run a business. I would never ignore a customer who wants to pay me. These guys are ******. Do not fall for it.
1 reviews | Active since May 2015
**** repair service - Its a **** with a website
Like the other reviews show, this guy and his **** business are not legitimate business people. Its basically a ****. I found them online, sent through my repair needs, they were eager to come over and repair. I asked about pricing and they kept dodging the question. I kept asking because they could charge anything (like you will see with one of the other reviews, they charged a huge fee and didnt even fix her stuff). When i kept asking about pricing and a ballpark figure, they stopped replying and are now ignoring me. I run a business. I would never ignore a customer who wants to pay me. These guys are ******. Do not fall for it.
1 reviews | Active since Mar 2018
APPLIANCE REPAIR ****
They came to do a repair - cost me R5400 claimed to have replaced mother boards etc. 2 days later my fridge and washing machine present with the same issue but Cannot get hold of them. When you query the internet a reputable company by the same name exists and it looks like they have cloned their website.
1 reviews | Active since Mar 2018
APPLIANCE REPAIR ****
They came to do a repair - cost me R5400 claimed to have replaced mother boards etc. 2 days later my fridge and washing machine present with the same issue but Cannot get hold of them. When you query the internet a reputable company by the same name exists and it looks like they have cloned their website.
1 reviews | Active since Feb 2026
Fridge Still Not Working After Repair - Awaiting Resolution Under Guarantee
I paid Craig Engineering Repairs R1 500 cash on Wednesday, 11 February 2026 to repair my fridge. An invoice with a 12 month guarantee was later provided on Friday, 13 February 2026. The fridge is still not cooling or freezing. I have been promised multiple return visits but no technician has arrived. Messages are being read but not responded to. I am requesting that the frodge be repaired under the guarantee or that my payment be refunded.
1 reviews | Active since Feb 2026
Fridge Still Not Working After Repair - Awaiting Resolution Under Guarantee
I paid Craig Engineering Repairs R1 500 cash on Wednesday, 11 February 2026 to repair my fridge. An invoice with a 12 month guarantee was later provided on Friday, 13 February 2026. The fridge is still not cooling or freezing. I have been promised multiple return visits but no technician has arrived. Messages are being read but not responded to. I am requesting that the frodge be repaired under the guarantee or that my payment be refunded.