Upgrade

On the 27th of November I went to telkom station square in bosman I went to do an upgrade to a new device and I was assisted by a lady called Herbelin,great lady and i got the new device and i was happy with it until my lines were not working after doing that upgrade.I went to the store several times to understand why are my lines working.She told me she's going to log a case so that they fix it,I've been calling her almost everyday for her to fix it but there's no progress.its been the second month without my lines being active but they deducting on my account and i am a business man who is dependent on data,I buy my own data with my own money but I have a contract with telkom.Everything was perfectly fine with my contract until i did an upgrade in that store.I don't recommend people to do any contract or upgrade at telkom station square