Terrible Service

Dear MTN Customer Service, I would like to lodge a formal complaint regarding my MTN contract account. According to my contract details, the agreement started on 01 February 2023 and ended on 26 January 2026. However, despite the contract reaching its end date, my account is still being debited. This is concerning because I expected the billing to stop once the contract period ended. I kindly request that MTN: Investigate why the account is still being debited. Cancel the contract immediately if it has not already been cancelled. Refund any amounts that were debited after the contract end date. Please confirm once this issue has been resolved. Account holder: Bongani Allington Contact ***