NPS Score
-50
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About CMH Honda The Glen
How is CMH Honda The Glen rated on Hellopeter?
Hellopeter has tracked CMH Honda The Glen across 53 reviews. CMH Honda The Glen hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used CMH Honda The Glen? Write a review to help others decide.
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
Cmh Honda the Glen dont do the service and empty promises
Never buy a car from CMH Honda The Glen We bought a car cash in May 2026 Honda Jazz The central locking continously clicks they said they would service the car They just waiting for a part The workshop managers on leave The sales managers on maternity leave We sent message after message to Paul He used to promise but now he ghosts us We paid cash for this car We just submitted a claim to Moisa Stay away after care sucks I believe they trying to drag the guaranttee out old trick
1 reviews | Active since May 2026
Cmh Honda the Glen dont do the service and empty promises
Never buy a car from CMH Honda The Glen We bought a car cash in May 2026 Honda Jazz The central locking continously clicks they said they would service the car They just waiting for a part The workshop managers on leave The sales managers on maternity leave We sent message after message to Paul He used to promise but now he ghosts us We paid cash for this car We just submitted a claim to Moisa Stay away after care sucks I believe they trying to drag the guaranttee out old trick
1 reviews | Active since Jul 2024
Unacceptable Pre-Delivery Inspection and Service
I had a very disappointing experience with CMH The Glen. The salesperson who assisted me was Sibusiso, and overall the service I received was far below what I expected. When I went to collect the car, I immediately noticed several issues that should have been sorted out before delivery. The car had scratches that had not been polished, there were no floor mats, the air filter was extremely dirty, and the tyres were in poor condition. If I hadn't taken the time to inspect the vehicle properly, I could have driven away without noticing these problems. Because of this, I refused to take delivery of the car until these issues were addressed. Another frustrating part of the process was how long it took to get the vehicle licensed. I only collected the car two weeks after the original collection date that had been arranged. After collecting the vehicle, I took it for a service at 45,000 km. During the service, it was discovered that the crankshaft seal was leaking. I then had to deal with the dealership again, and they made the whole process unnecessarily difficult. All I wanted was assurance that the vehicle had never been fitted with any non-factory parts, but getting that information was a struggle. From my experience, it also seemed like the dealership was trying to cut costs wherever possible instead of making sure the vehicle was properly prepared before handing it over to the customer. Overall, I would not recommend CMH The Glen. The poor vehicle preparation, delays, and lack of customer service made this one of the worst car-buying experiences I've had.
1 reviews | Active since Jul 2024
Unacceptable Pre-Delivery Inspection and Service
I had a very disappointing experience with CMH The Glen. The salesperson who assisted me was Sibusiso, and overall the service I received was far below what I expected. When I went to collect the car, I immediately noticed several issues that should have been sorted out before delivery. The car had scratches that had not been polished, there were no floor mats, the air filter was extremely dirty, and the tyres were in poor condition. If I hadn't taken the time to inspect the vehicle properly, I could have driven away without noticing these problems. Because of this, I refused to take delivery of the car until these issues were addressed. Another frustrating part of the process was how long it took to get the vehicle licensed. I only collected the car two weeks after the original collection date that had been arranged. After collecting the vehicle, I took it for a service at 45,000 km. During the service, it was discovered that the crankshaft seal was leaking. I then had to deal with the dealership again, and they made the whole process unnecessarily difficult. All I wanted was assurance that the vehicle had never been fitted with any non-factory parts, but getting that information was a struggle. From my experience, it also seemed like the dealership was trying to cut costs wherever possible instead of making sure the vehicle was properly prepared before handing it over to the customer. Overall, I would not recommend CMH The Glen. The poor vehicle preparation, delays, and lack of customer service made this one of the worst car-buying experiences I've had.
1 reviews | Active since Nov 2020
Good, best service.
Best Service Ever, Thank You Team, I really appreciate your service, "SBU" dankie Abuti.
1 reviews | Active since Nov 2020
Good, best service.
Best Service Ever, Thank You Team, I really appreciate your service, "SBU" dankie Abuti.
1 reviews | Active since Oct 2021
Be Careful of Used Vehicles at CMH The Glen
I initially bought a used Mitsubishi ASX that looked good on the outside and drove well for short distances when test driving it. The problems started when I drove it hard on the highway. It turned out the vehicle was involved in an accident but they never bothered to let me know. I took it to an assessor who confirmed it. Unfortunately for me, I went to the same dealership to buy another used car, this time, there were add-ons to my contract that inflated the sale price. I only saw the discrepancies when I requested a copy of the contract from the bank.
1 reviews | Active since Oct 2021
Be Careful of Used Vehicles at CMH The Glen
I initially bought a used Mitsubishi ASX that looked good on the outside and drove well for short distances when test driving it. The problems started when I drove it hard on the highway. It turned out the vehicle was involved in an accident but they never bothered to let me know. I took it to an assessor who confirmed it. Unfortunately for me, I went to the same dealership to buy another used car, this time, there were add-ons to my contract that inflated the sale price. I only saw the discrepancies when I requested a copy of the contract from the bank.
1 reviews | Active since Oct 2016
Poor Service Experience at Honda The Glen – Ongoing Concern
I am writing to express my dissatisfaction with the level of service received at Honda The Glen. We purchased our vehicle about 3 years ago from this dealership and have since brought it in for servicing. Unfortunately, on the last 2 visits, the vehicle was either not washed at all or was washed to an unacceptable standard. This is particularly disappointing given that a basic wash is typically included as part of a standard service. What is more concerning is that this matter was raised directly with the dealership after the first occurrence, yet there has been no noticeable improvement. This suggests that customer feedback is not being adequately acknowledged or acted upon. At this stage, we are seriously considering taking our vehicle to an alternative dealership, as we have lost confidence in the consistency and quality of service provided. We request that this matter be given urgent attention and that appropriate corrective measures are implemented to ensure a better customer experience going forward
1 reviews | Active since Oct 2016
Poor Service Experience at Honda The Glen – Ongoing Concern
I am writing to express my dissatisfaction with the level of service received at Honda The Glen. We purchased our vehicle about 3 years ago from this dealership and have since brought it in for servicing. Unfortunately, on the last 2 visits, the vehicle was either not washed at all or was washed to an unacceptable standard. This is particularly disappointing given that a basic wash is typically included as part of a standard service. What is more concerning is that this matter was raised directly with the dealership after the first occurrence, yet there has been no noticeable improvement. This suggests that customer feedback is not being adequately acknowledged or acted upon. At this stage, we are seriously considering taking our vehicle to an alternative dealership, as we have lost confidence in the consistency and quality of service provided. We request that this matter be given urgent attention and that appropriate corrective measures are implemented to ensure a better customer experience going forward
1 reviews | Active since Nov 2012
CMH Hona The Glen Shocking Service
Looking for a replacement vehicle after oer car was ****** I found a suitable vehicle at CMH Honda The Glen. I arranged for a test drive for my wife and the salesman TJ accompanied us. After the test drive he phoned us two times a day to find out if we were interested in the vehicle and if he can go ahead with the deal. We completed the paper work and then the rot started. I had to enquire 3 times about the vehicles maintenance plan. The day we went tp sign and collect the vehicle was rushed to the wash bay. Receiving the vehicle there was no gift, thank you cards and not cleaned properly inside. The salesman apologized and said he will arrange a gift. We were given a tempory registration stating we shall receive the disc and new number plates within a week. It took more than 3 weeks to receive the disc and number plates after many call and og course the promised gift also never materialized. We bought a second vehicle from another dealership that is not part of the CMH group half the value of my wifes car within a week and had a total different experience with a car that was clean, a salesman that did all he promised and a dealership following up and enquiring about our experience and satisfaction with their service and our purchase.
1 reviews | Active since Nov 2012
CMH Hona The Glen Shocking Service
Looking for a replacement vehicle after oer car was ****** I found a suitable vehicle at CMH Honda The Glen. I arranged for a test drive for my wife and the salesman TJ accompanied us. After the test drive he phoned us two times a day to find out if we were interested in the vehicle and if he can go ahead with the deal. We completed the paper work and then the rot started. I had to enquire 3 times about the vehicles maintenance plan. The day we went tp sign and collect the vehicle was rushed to the wash bay. Receiving the vehicle there was no gift, thank you cards and not cleaned properly inside. The salesman apologized and said he will arrange a gift. We were given a tempory registration stating we shall receive the disc and new number plates within a week. It took more than 3 weeks to receive the disc and number plates after many call and og course the promised gift also never materialized. We bought a second vehicle from another dealership that is not part of the CMH group half the value of my wifes car within a week and had a total different experience with a car that was clean, a salesman that did all he promised and a dealership following up and enquiring about our experience and satisfaction with their service and our purchase.
1 reviews | Active since Feb 2026
HONDA THE GLEN IS A ****
I bought a vehicle on the 9th of january through finance and paid over 6k in licensing fees but till today i do not have a new disc or papers for the vehicle.
1 reviews | Active since Feb 2026
HONDA THE GLEN IS A ****
I bought a vehicle on the 9th of january through finance and paid over 6k in licensing fees but till today i do not have a new disc or papers for the vehicle.
1 reviews | Active since Aug 2019
Lack Of Service
The overall experience was extremely disappointing and unprofessional. Despite paying for the vehicle in cash, the level of service provided was unacceptable. The vehicle was handed over dirty inside, and even the engine compartment was not cleaned, which reflects very poorly on your dealership’s standards. In addition, your team repeatedly failed to adhere to agreed time slots and appointments, causing unnecessary delays and inconvenience. This demonstrated a clear lack of respect for customers’ time. Most concerning was the apparent lack of concern from the dealer manager, which only reinforced the impression that customer satisfaction is not a priority at your dealership. This entire experience has been very unpleasant, and based on this treatment, I would not recommend your dealership for second-hand car purchases. The level of service was, frankly, atrocious and far below what any customer should expect. I trust that this complaint will be taken seriously and addressed appropriately to prevent other customers from experiencing the same level of poor service.
1 reviews | Active since Aug 2019
Lack Of Service
The overall experience was extremely disappointing and unprofessional. Despite paying for the vehicle in cash, the level of service provided was unacceptable. The vehicle was handed over dirty inside, and even the engine compartment was not cleaned, which reflects very poorly on your dealership’s standards. In addition, your team repeatedly failed to adhere to agreed time slots and appointments, causing unnecessary delays and inconvenience. This demonstrated a clear lack of respect for customers’ time. Most concerning was the apparent lack of concern from the dealer manager, which only reinforced the impression that customer satisfaction is not a priority at your dealership. This entire experience has been very unpleasant, and based on this treatment, I would not recommend your dealership for second-hand car purchases. The level of service was, frankly, atrocious and far below what any customer should expect. I trust that this complaint will be taken seriously and addressed appropriately to prevent other customers from experiencing the same level of poor service.