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Nelson S

1 reviews | Active since Aug 2011

06 Apr 2025, 20:16

When its all dark Clear Access will bring clarity for your Internet Access

Like everyone else, I am also too quick to move on when my life is sorted and complain when it's not. So this time I would like to take a moment and thank you, Clear Access team, the account team represented by Ondisa, the sales team represented by Shenne, and the support team represented by Katlego. I was moving and had complications and had to get reconnected, and the service was great. I mean, I know I was frustrated and made a lot of noise, and despite it being because of my poor planning, they came through for me with calmness and humility. Thank you, team, and I hope that you continue helping others the way you helped me and grow better. I am grateful for all you have done. So I guess you are now officially my forever ISP. :)

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Replies (1)
Clear Access
Clear Access's reply07 Apr 2025, 08:30
Official
Good day Nelson, Thank you so much for your kind words and continued support. We're thrilled to hear that Ondisa, Shenne, and Katlego were able to assist you so well during your move — we'll be sure to pass along your appreciation to each of them. Your feedback truly means a lot to us. We always aim to provide the best possible service and it's incredibly rewarding to know we could make a difference during a stressful time. Building strong, lasting relationships with our customers is at the heart of what we do.
Kind regards, 
Clear Access