WHAT I SIGNED FOR AND WHAT IM GETTING FROM A CONNECTIVITY PERSPECTIVE NOT THE SAME THING

BATTLED TO WRITE THIS CAUSE THEIR CONNECTIVITY IS SO BAD I COULDNT CONNECT TO THE INTERNET GOOD EVENING!!! HERE IS MY ACCOUNT NUMBER Account ID: 11478. I HAVE BEEN A LOYAL CUSTOMER FOR 2 YEARS! ALWAYS PAY ON TIME. I AM PAYING FOR A 100MB LINE. YOUR COMPANY IS IN BREACH - I WAS TOLD TO MOVE TO YOU BECAUSE YOUR BANDWIDTH IS DESIGNED FOR THE MULTI MEDIA INDUSTRY .WE ARE MUSICIANS WITH A VIDEO EDITED RECORDING STUDIO AND I NEVER GET CLOSE EVER!!!!!TO 100MB... LATELY YOUR SERVICE IS COMPARABLE TO WEBAFRICA.. ABSOLUTELY ****E!!!!I CANT LOG INTO INTERNET BANKING CANT DOWNLOAD MP3s... ITS DOWNRIGHT SHOCKING...DONT BLAME OCTATEL DONT ASK ME TO LOG ONTO 196.WHATEVER DONT ASK ME TO REBOOT THE ROUTER. DONT PROMISE TO CALL ME BACK JUST FIX MY SERVICE THAT I PAY YOU EVERY MONTH R1100.00 SO THAT WE CAN OPERATE AS A BUSINESS. WHAT I WAS PROMISED AND WHAT I AM GETTING IS NOT THE SAME....NOT IMPRESSED AND IF NO RESOLUTION WE WILL TAKE IT FURTHER ....ABSOLUTELY GUTTED!!!