SM
Siyabonga M
1 reviews | Active since Nov 2019
01 May 2025, 21:11
Waste of money. Don’t do it
I was impressed by how quickly I got connected from sale. But I knew it was too good to be true. Just a couple of hours since I got connected, my area (Kempton Park). Has had an outage from 4am, now it’s 9pm. And now it’s too late because I’ve signed a contract. I should’ve just gotten LTE
Helpful (0)
Replies (1)0
Replies (1)
Clear Access's replyOfficial
02 May 2025, 15:24Good day Siyabonga,
We sincerely apologise for inconvenience and frustration caused by the recent outage. The main fibre link going into your area had irreparable damage and needed replacing. Our team worked closely with our upstream providers to ensure the repairs were completed as quickly as possible to restore your connectivity.
Kind regards,
Clear Access
We sincerely apologise for inconvenience and frustration caused by the recent outage. The main fibre link going into your area had irreparable damage and needed replacing. Our team worked closely with our upstream providers to ensure the repairs were completed as quickly as possible to restore your connectivity.
Kind regards,
Clear Access
Clear Access's reply02 May 2025, 15:24
Official
Good day Siyabonga,
We sincerely apologise for inconvenience and frustration caused by the recent outage. The main fibre link going into your area had irreparable damage and needed replacing. Our team worked closely with our upstream providers to ensure the repairs were completed as quickly as possible to restore your connectivity.
Kind regards,
Clear Access
We sincerely apologise for inconvenience and frustration caused by the recent outage. The main fibre link going into your area had irreparable damage and needed replacing. Our team worked closely with our upstream providers to ensure the repairs were completed as quickly as possible to restore your connectivity.
Kind regards,
Clear Access