WP
Waldo P

1 reviews | Active since Sept 2024

16 Oct 2024, 22:00

WARNING

Im writing this as my final review as it has been roughly 4 days with clear access providing only empty promises. My wifi has still not improved and yet somehow it is even slower than the time of my first review. I am fed up with their lack of consistency and quality. I do not wish to be contacted by you clear access because i am tired of your excuses and empty promises of resolving the issue just for another issue to miraculously appear the next day.

I’ll leave with a warning for people to NEVER choose clear access as your internet service provider.

0
Replies (1)
Clear Access
Clear Access's reply17 Oct 2024, 14:41
Official
Good day, Waldo,

Thank you for taking the time to speak with us. We sincerely apologise for the issues you’ve experienced. We're committed to keeping our customers informed about any outages or network disruptions. To stay updated, please feel free to join our WhatsApp channel for future notifications: https://whatsapp.com/channel/0029VaGf3Bx3mFYFUTdrkW0u.
We value your feedback and hope we can turn your recent experience into a positive one moving forward.

Best regards,
Clear Access