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pillaysharmim P
1 reviews | Active since May 2016
27 Jul 2024, 17:34
Very unhappy with the service
Internet connection is very poor and so is the service. Service went down around 3:30. I tried calling the fault reporting line and the call keeping dropping. A notification was sent on the Whatsapp group but its been 2 hours now and no further updates are provided. This is not what I signed up for. If its not poor connectivity within your home then its a complete outage in the area.
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Clear Access's replyOfficial
29 Jul 2024, 12:57Good day Sharmim,
We fully understand and share your frustrations.
There are multiple major breaks affecting numerous areas, including yours. While we strive to keep our customers informed, please see the following article from My Broadband regarding the major outages.
Kind regards,
Clear Access
Clear Access's reply29 Jul 2024, 12:57
Official
Good day Sharmim,
We fully understand and share your frustrations.
There are multiple major breaks affecting numerous areas, including yours. While we strive to keep our customers informed, please see the following article from My Broadband regarding the major outages.
Kind regards,
Clear Access