Title: Poor Communication and Lack of Customer Support I am disappointed with the service I received from Clear Access

Title: Poor Communication and Lack of Customer Support I am disappointed with the service I received from Clear Access. Due to poor communication and a lack of proper assistance, I was left unattended while my account remained unresolved. Despite my efforts to seek help, I did not receive clear guidance or timely communication. As a result, I was forced to make alternative arrangements and pay my internet service provider directly to avoid my service being suspended. This caused unnecessary stress and inconvenience. Customers deserve prompt communication, accurate information, and effective support when problems arise. I hope Clear Access will review its customer service processes and improve how it communicates with clients so that others do not experience the same frustration. Based on my experience, I rate Clear Access 1 out of 5 stars.