KB
Khalil B
1 reviews | Active since Dec 2023
17 Dec 2023, 16:05
The worst service ever
This company is useless, we stay at infinite Bedfordview and our WiFi is off every second day, they can’t give you an update and they don’t even know what the problem is. I will not recommend them and I will be sending this review every hour on all social media platforms and I recommend that all my contacts share this and we pay for a service that we don’t receive, it’s like we have WiFi loadshedding here.
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Clear Access's replyOfficial
17 Dec 2023, 22:57We are sorry for the intermittent connectivity you have experienced. Please understand that this has been due to the unstable connection that we have experienced from our upstream Backhaul Fibre provider. We can assure you that we are doing everything that we can to have them resolve this issue asap. Until then we thank you for your patience and understanding.
Clear Access's reply17 Dec 2023, 22:57
Official
We are sorry for the intermittent connectivity you have experienced. Please understand that this has been due to the unstable connection that we have experienced from our upstream Backhaul Fibre provider. We can assure you that we are doing everything that we can to have them resolve this issue asap. Until then we thank you for your patience and understanding.