AM
Andiswa M
1 reviews | Active since Dec 2021
22 Jun 2024, 13:20
The Worst
Don’t bother. They have network interruptions every other week at this point and blame a third party. Can’t even provide ERT when network goes out. All they know how to say is sorry for the inconvenience.
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Clear Access's replyOfficial
24 Jun 2024, 13:42Good day Andiswa,
We experienced a network outage in your area due to the fibre cables being vandalized. We understand the inconvenience this may have caused and apologise for the disruption to your services. Connectivity has been restored.
We have a 24/7/365 dedicated support team that you are welcome either call on *** or email *** to log a ticket should you have any connectivity issues.
We have a WhatsApp channel that you can follow. This channel provides live updates on outages and restorations. The channel link: https://whatsapp.com/channel/0029VaGf3Bx3mFYFUTdrkW0u
Kind regards,
Clear Access
We experienced a network outage in your area due to the fibre cables being vandalized. We understand the inconvenience this may have caused and apologise for the disruption to your services. Connectivity has been restored.
We have a 24/7/365 dedicated support team that you are welcome either call on *** or email *** to log a ticket should you have any connectivity issues.
We have a WhatsApp channel that you can follow. This channel provides live updates on outages and restorations. The channel link: https://whatsapp.com/channel/0029VaGf3Bx3mFYFUTdrkW0u
Kind regards,
Clear Access
Clear Access's reply24 Jun 2024, 13:42
Official
Good day Andiswa,
We experienced a network outage in your area due to the fibre cables being vandalized. We understand the inconvenience this may have caused and apologise for the disruption to your services. Connectivity has been restored.
We have a 24/7/365 dedicated support team that you are welcome either call on *** or email *** to log a ticket should you have any connectivity issues.
We have a WhatsApp channel that you can follow. This channel provides live updates on outages and restorations. The channel link: https://whatsapp.com/channel/0029VaGf3Bx3mFYFUTdrkW0u
Kind regards,
Clear Access
We experienced a network outage in your area due to the fibre cables being vandalized. We understand the inconvenience this may have caused and apologise for the disruption to your services. Connectivity has been restored.
We have a 24/7/365 dedicated support team that you are welcome either call on *** or email *** to log a ticket should you have any connectivity issues.
We have a WhatsApp channel that you can follow. This channel provides live updates on outages and restorations. The channel link: https://whatsapp.com/channel/0029VaGf3Bx3mFYFUTdrkW0u
Kind regards,
Clear Access