JW
Jack W
1 reviews | Active since Dec 2017
11 Nov 2019, 10:28
Poor Service
Worst aftersales service ever! Logged call with regards to packet loss, 5 days and still no assistance. Have done all the trouble shooting before logging the call and I still get asked about the trouble shooting questions that I have stated that I have done, response is slow, states 24/7 support but yet they ignore you the entire weekend.
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Replies (1)JW
Jack W's updateReviewer Update
14 Nov 2019, 18:39Mark the technical manager was very helpful with regards to try resolving the issue to ensure satisfactory customer service.
Thank you Mark
Thank you Mark
JW
Jack W's update14 Nov 2019, 18:39
Reviewer Update
Mark the technical manager was very helpful with regards to try resolving the issue to ensure satisfactory customer service.
Thank you Mark
Thank you Mark