Pathetic Service

It is day 20 and we are still sitting without internet.

Nobody gets back to you. Nobody can give you feedback. Nobody can find a resolution. It is shocking. Beyond ridiculous and no one wants to take ownership of this matter.

The manager cant sort it out. We asked that his manager contact us but to nothing.

I cannot think that something as simple as getting us connected can take so long when the previous owners had no issues on the fibre line. No one can come to the party and it is affecting our salary. Not the people sitting on the other side..no they are not affected so they are not bothered, but we as the customer has a financial loss and nobody cares. The WORST fibre line and WORST service provider I ever came across. Hope that no one has to deal with them ever.