KD
Kwanele D
1 reviews | Active since Aug 2025
01 Mar 2026, 16:59
Pathetic
We have no Internet access in our estate and when we call in, you wait on a long queue and when it's your turn the be assisted their teleprompter tells you to leave a voicemail. You wait for 10 minutes on the queue just to be told leave a voicemail. Their service is pathetic and unprofessional it's a good thing my contract is ending this month.😡😡😡😡
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Replies (1)
Clear Access's replyOfficial
02 Mar 2026, 09:16Good day, Kwanele,
We’re sorry for the disruption you’re experiencing. There’s a network issue affecting many customers in your area, and we know it’s frustrating, especially with the long call queues.Our team is working hard to restore connectivity as quickly as possible and manage the influx of calls. Our support teams are all hands on deck to reduce the queues, and you can also send a ticket directly to *** for assistance. We’ll provide updates as soon as service is restored.
Kind Regards,
Clear Access
We’re sorry for the disruption you’re experiencing. There’s a network issue affecting many customers in your area, and we know it’s frustrating, especially with the long call queues.Our team is working hard to restore connectivity as quickly as possible and manage the influx of calls. Our support teams are all hands on deck to reduce the queues, and you can also send a ticket directly to *** for assistance. We’ll provide updates as soon as service is restored.
Kind Regards,
Clear Access
Clear Access's reply02 Mar 2026, 09:16
Official
Good day, Kwanele,
We’re sorry for the disruption you’re experiencing. There’s a network issue affecting many customers in your area, and we know it’s frustrating, especially with the long call queues.Our team is working hard to restore connectivity as quickly as possible and manage the influx of calls. Our support teams are all hands on deck to reduce the queues, and you can also send a ticket directly to *** for assistance. We’ll provide updates as soon as service is restored.
Kind Regards,
Clear Access
We’re sorry for the disruption you’re experiencing. There’s a network issue affecting many customers in your area, and we know it’s frustrating, especially with the long call queues.Our team is working hard to restore connectivity as quickly as possible and manage the influx of calls. Our support teams are all hands on deck to reduce the queues, and you can also send a ticket directly to *** for assistance. We’ll provide updates as soon as service is restored.
Kind Regards,
Clear Access