No internet for days, not a word of feedback.

I have been without internet for 3 days now and submitted multiple tickets. I haven’t heard a single word from ClearAccess. As someone who has to work from home during this time, being left high and dry is incredibly frustrating. Funnily enough, they had technicians here for another unit in the complex, and when asked, they were shocked that my apartment was also affected by the same issue as they had no record of it. These same technicians then left, and I am still without internet, and not a word of feedback. If you value service delivery this time of year, rather look to competitors.