No Communication

I have been with clear access for just over a year now and have never had a bad experience until I tried to cancel my service. I do not even wish to cancel as a result of bad service or anything of the sort, I have moved from my current place and they do not service the new address. I have however, found it so difficult to get hold of anybody to explain anything to me. I am currently on the 4th ignored request and I am losing faith that anyone will contact me. It is quite disappointing that the lack of communication the their part has led to this.