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Richard R

1 reviews | Active since Aug 2024

26 Jan 2026, 07:14

I’ve been working with Clear Access for several years across multiple business clients, and their support has consistently been excellent

I’ve been working with Clear Access for several years across multiple business clients, and their support has consistently been excellent. We recently had an issue at a client site, and Isaac D was extremely helpful. Despite some initial confusion caused by the client being online via a wireless backup link instead of the primary fibre, Isaac stayed on top of the matter and worked with the fibre provider to get the main link fully restored on a Saturday. He kept me informed throughout and confirmed once everything was resolved. Great service and communication—highly recommended.

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Replies (1)
Clear Access
Clear Access's reply26 Jan 2026, 08:02
Official
Good Morning Richard,

Thank you for your kind feedback, we are happy to hear your link was restored in such a professional manner by Isaac. We will pass your awesome feedback on to his manager.

Kind Regards,
Clear Access