TR
Therona R

1 reviews | Active since May 2018

07 Aug 2024, 09:51

Exceptional Service Rendered

I want to extend my gratitude to SHENNE DEWDASS for her excellent and professional service in support. I app**** for an upgrade with Webafrica who I considered my service provider however the upgrade was to have been authorised by CLEAR ACCESS. Eight days later and still no upgrade was forthcoming, I made contact with clear access and Shenne assisted in tracking the email that was finally sent by webafrica on the 8th day and assisted me in getting this upgrade active immediately as I had depended on it for work purposes. Thank you again Shenne for your efficient service with keeping me informed throughout the process. You are an asset to Clear access, and CUSTOMER SERVICE IS KEY! Especially in this industry

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Replies (1)
Clear Access
Clear Access's reply07 Aug 2024, 10:16
Official
Good day Therona,

Thank you for leaving us a review. We're thrilled to hear about your positive experience with Shenne Dewdass. Our team is dedicated to providing exceptional service, and it's wonderful to know that Shenne could assist you efficiently and keep you informed. We agree, customer service is key, and we're glad Shenne could meet your needs. We'll be sure to pass on your appreciation to her. Thanks again for choosing Clear Access.

Kind Regards,
Clear Access