1 reviews | Active since Apr 2017

30 Jun 2023, 08:38

Every day outages at The Aura

Clear Access always has outages every single day. Their connectivity is never stable. And they take little accountability on alerting the customers what is the cause of the problem and how are they working internally in solving this issue. 🚮🚮🚮🚮🚮🚮🚮🚮🚮🚮

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Replies (1)
Clear Access
Clear Access's reply04 Jul 2023, 12:44
Official
 We are sorry for the intermittent connectivity you have experienced. Please understand that this has been due to the unstable connection that we have experienced from our upstream Backhaul Fibre provider.  We can assure you that we are doing everything that we can to have them resolve this issue asap. Until then we thank you for your patience and understanding.