1 reviews | Active since Jun 2013
Clearaccess cutting my Fibre connection half way through the month
I signed a 24 month contract 3 months ago and had Clearaccess install a Fibre Network for me. I need to move out at the end of the month, which I clearly stipulated in the email I sent to the accounts department. They proceeded to cut my Fibre access off immediately stating that the reason for doing so is that I signed a 24 month contract and because of that they have to cut my access immediately. Mind you I have paid for use until the end of the month (May 2018). This is very *********. So in saying that, my take is that they are in the business of teaching people a lesson. This is very *********. This frankly, stupid condition is not stated anywhere in my contract. Please help me get the 2 weeks I have left this month from Clearaccess
