kC
koseelan C
1 reviews | Active since Jun 2014
23 Sept 2021, 18:38
Clear Access Outages
Doesn't even deserve a one star rating. They have an outage since this morning around 9, no communication, it's 9 hours later, still nothing. It's costing me time money petrol to work around this. How can an outage last for so long. Never take a contract with them without testing the water first. I have so much regret
Helpful (0)
Replies (3)0
Replies (3)
Clear Access's replyOfficial
18 Jul 2022, 13:12Good day Koseelan,
Thank you for your feedback and apologies for the inconvenience caused. We see on our side that this has been resolved. Thank you for your patience and understanding. We hope to turn your 1-star review into a 5-star experience. If you have any more questions or concerns please feel free to contact the Clear Access Service Desk on *** and one of our agents will gladly assist you.
Kind Regards,
Clear Access
Thank you for your feedback and apologies for the inconvenience caused. We see on our side that this has been resolved. Thank you for your patience and understanding. We hope to turn your 1-star review into a 5-star experience. If you have any more questions or concerns please feel free to contact the Clear Access Service Desk on *** and one of our agents will gladly assist you.
Kind Regards,
Clear Access
Best regards,
Clear Access's reply18 Jul 2022, 13:12
Official
Good day Koseelan,
Thank you for your feedback and apologies for the inconvenience caused. We see on our side that this has been resolved. Thank you for your patience and understanding. We hope to turn your 1-star review into a 5-star experience. If you have any more questions or concerns please feel free to contact the Clear Access Service Desk on *** and one of our agents will gladly assist you.
Kind Regards,
Clear Access
Thank you for your feedback and apologies for the inconvenience caused. We see on our side that this has been resolved. Thank you for your patience and understanding. We hope to turn your 1-star review into a 5-star experience. If you have any more questions or concerns please feel free to contact the Clear Access Service Desk on *** and one of our agents will gladly assist you.
Kind Regards,
Clear Access
Best regards,
kC
koseelan C's updateReviewer Update
18 Jul 2022, 13:16I have since received good service and been very accommodating
kC
koseelan C's update18 Jul 2022, 13:16
Reviewer Update
I have since received good service and been very accommodating
Clear Access's replyOfficial
25 Jul 2022, 14:01Good day Koseelan,
Thank you for your feedback and apologies for the inconvenience caused. We see on our side that this has been resolved. Thank you for your patience and understanding. We hope to turn your 1-star review into a 5-star experience. If you have any more questions or concerns please feel free to contact the Clear Access Service Desk on *** and one of our agents will gladly assist you.
Kind Regards,
Clear Access
Thank you for your feedback and apologies for the inconvenience caused. We see on our side that this has been resolved. Thank you for your patience and understanding. We hope to turn your 1-star review into a 5-star experience. If you have any more questions or concerns please feel free to contact the Clear Access Service Desk on *** and one of our agents will gladly assist you.
Kind Regards,
Clear Access
Best regards,
Clear Access's reply25 Jul 2022, 14:01
Official
Good day Koseelan,
Thank you for your feedback and apologies for the inconvenience caused. We see on our side that this has been resolved. Thank you for your patience and understanding. We hope to turn your 1-star review into a 5-star experience. If you have any more questions or concerns please feel free to contact the Clear Access Service Desk on *** and one of our agents will gladly assist you.
Kind Regards,
Clear Access
Thank you for your feedback and apologies for the inconvenience caused. We see on our side that this has been resolved. Thank you for your patience and understanding. We hope to turn your 1-star review into a 5-star experience. If you have any more questions or concerns please feel free to contact the Clear Access Service Desk on *** and one of our agents will gladly assist you.
Kind Regards,
Clear Access
Best regards,