1 reviews | Active since Jan 2021
CLEAR ACCESS DOES NOT CARE ABOUT YOU find someone else
Clear Access does not usually make you wait for an extensive period before picking up their lines, they also 24hours which means you can call them at anytime. If their internet is down they will provide an alert communicating that the matter is being resolved in some cases. They have for the most part not given me many problems apart from when they are down for an extensive period.
The biggest issue I have found is that their internet lasts for 40min during loadshedding, they are aware of this problem as I keep calling to alert them everyday but they have failed to resolve it as I am unimportant and insignificant to them, most people would not notice this issue as they would have no power during those hours.
For this reason I would not recommend them as they show no concern to problems individuals raise especially when they do not affect the greater majority. Please hello peter community recommend a good fibre company who will take my concerns seriously even if they only affect me.
(Malachite Mews in Boksburg area for the fibre recommendations)
we apologise for the inconvenience and are working on resolving the issue. We have provided your details to our support and networks manager and will address your concerns.
Kind Regards,
Clear Access
we apologise for the inconvenience and are working on resolving the issue. We have provided your details to our support and networks manager and will address your concerns.
Kind Regards,
Clear Access
Thank you for your prompt response.
Thank you for your prompt response.
