TA
TANYA A
1 reviews | Active since Jan 2024
12 Jun 2024, 09:46
Clear Access
Worst after sales service. Only been with them 1 month and already have issues.
Helpful (0)
Replies (1)0
Replies (1)
Clear Access's replyOfficial
12 Jun 2024, 16:48 Good day Tanya
Thank you for your review. We are saddened to hear that your experience was less than satisfactory and would like to clarify below.
Our terms and conditions address the following:
“Unless otherwise agreed in the service order, all monthly fees payable for services shall be invoiced by Clear Access monthly in advance and are due on or before the 1st day (first-day) of each month. The customer agrees to Clear Access rendering electronic invoices.”
“Debit orders shall be processed on the first day of each month. Should the first day of the month fall on a Saturday, Sunday or Public Holiday, the debit order shall be processed on the last business day prior thereto or as otherwise communicated by Clear Access from time to time.”
Should you have any further enquiries, please contact our accounts department.
Kind regards,
Clear Access
Thank you for your review. We are saddened to hear that your experience was less than satisfactory and would like to clarify below.
Our terms and conditions address the following:
“Unless otherwise agreed in the service order, all monthly fees payable for services shall be invoiced by Clear Access monthly in advance and are due on or before the 1st day (first-day) of each month. The customer agrees to Clear Access rendering electronic invoices.”
“Debit orders shall be processed on the first day of each month. Should the first day of the month fall on a Saturday, Sunday or Public Holiday, the debit order shall be processed on the last business day prior thereto or as otherwise communicated by Clear Access from time to time.”
Should you have any further enquiries, please contact our accounts department.
Kind regards,
Clear Access
Clear Access's reply12 Jun 2024, 16:48
Official
Good day Tanya
Thank you for your review. We are saddened to hear that your experience was less than satisfactory and would like to clarify below.
Our terms and conditions address the following:
“Unless otherwise agreed in the service order, all monthly fees payable for services shall be invoiced by Clear Access monthly in advance and are due on or before the 1st day (first-day) of each month. The customer agrees to Clear Access rendering electronic invoices.”
“Debit orders shall be processed on the first day of each month. Should the first day of the month fall on a Saturday, Sunday or Public Holiday, the debit order shall be processed on the last business day prior thereto or as otherwise communicated by Clear Access from time to time.”
Should you have any further enquiries, please contact our accounts department.
Kind regards,
Clear Access
Thank you for your review. We are saddened to hear that your experience was less than satisfactory and would like to clarify below.
Our terms and conditions address the following:
“Unless otherwise agreed in the service order, all monthly fees payable for services shall be invoiced by Clear Access monthly in advance and are due on or before the 1st day (first-day) of each month. The customer agrees to Clear Access rendering electronic invoices.”
“Debit orders shall be processed on the first day of each month. Should the first day of the month fall on a Saturday, Sunday or Public Holiday, the debit order shall be processed on the last business day prior thereto or as otherwise communicated by Clear Access from time to time.”
Should you have any further enquiries, please contact our accounts department.
Kind regards,
Clear Access