Clear Access

These people are no good. We have been with them from April 2022. We have a very poor down load speed and every time they close the ticket and give you another one. We are traveling at 9 different ticket and they do not come back to you to sort it out. You receive an e-mail giving you a new ticket number and say somebody will contact you. You wait and wait and wait no correspondence. Contact Metro and they say they have to send out people to set up the black box again and that Clear Access does not give the information throw to them now all the Clients a calling them. I think it is time the Clear Access closes their doors and transfer all clients they have over to Afrifibre the are good. TICKET NUMBERS #41172 This is the last one received Yesterday. the manager asks for the ticket number and does not do any follow ups with clients but is very quick to take your money and to hell with client satisfaction.