MM
Mkhuzo M

1 reviews | Active since Jun 2014

11 Jan 2024, 20:49

Cee (Miracle Worker) from Clear Access

I had a problem with my Internet configuration that has rendered me without an Internet connection for a few weeks.

I decided to try my luck with the call centre after 8pm on a Thursday evening and had my call swiftly answered by a consultant named "Cee". Calm, patient and knowledgeable, he stayed on the line through establishing the issue and possible workarounds, me searching for a laptop from neighbours, before finally guiding me through configuring the router and finally achieving success.

I thank you Cee for your patience and for swiftly resolving my issue. I hope everyone who calls your centre shares a similar experience. Much gratitude

0
Replies (1)
Clear Access
Clear Access's reply12 Feb 2024, 09:25
Official
Hi Mkhuzo,

Thank you for leaving us a review. We are pleased to hear that you received great service from our support technician.

Regards,
Clear Access

Best regards,