MM
Mkhuzo M
1 reviews | Active since Jun 2014
11 Jan 2024, 20:49
Cee (Miracle Worker) from Clear Access
I had a problem with my Internet configuration that has rendered me without an Internet connection for a few weeks.
I decided to try my luck with the call centre after 8pm on a Thursday evening and had my call swiftly answered by a consultant named "Cee". Calm, patient and knowledgeable, he stayed on the line through establishing the issue and possible workarounds, me searching for a laptop from neighbours, before finally guiding me through configuring the router and finally achieving success.
I thank you Cee for your patience and for swiftly resolving my issue. I hope everyone who calls your centre shares a similar experience. Much gratitude
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Replies (1)Clear Access's replyOfficial
12 Feb 2024, 09:25Hi Mkhuzo,
Thank you for leaving us a review. We are pleased to hear that you received great service from our support technician.
Regards,
Clear Access
Thank you for leaving us a review. We are pleased to hear that you received great service from our support technician.
Regards,
Clear Access
Best regards,
Clear Access's reply12 Feb 2024, 09:25
Official
Hi Mkhuzo,
Thank you for leaving us a review. We are pleased to hear that you received great service from our support technician.
Regards,
Clear Access
Thank you for leaving us a review. We are pleased to hear that you received great service from our support technician.
Regards,
Clear Access
Best regards,
