Bad Customer Experience with Clear Access

Item: Clear Access
Rating: 2
Author: Tarryn R

I use Clear Access as an internet provider here in Johannesburg, unfortunately, there are continuous outages and my recent experience with customer support was dismal. I've requested the brand to escalate my query to higher management & call me however this request fell on deaf ears. Clear Access if you value your customers give me a call.

Thanks

Helpful (0)

Replies (2)

Tarryn R's updateReviewer Update

09 Oct 2024, 10:12

This has been resolved.

Thanks Kerry & Kaylene

Tarryn R's update09 Oct 2024, 10:12

Reviewer Update

This has been resolved.

Thanks Kerry & Kaylene

Clear Access's replyOfficial

09 Oct 2024, 13:23

Good day Tarryn,
Thank you for taking our call, for your insightful feedback and for taking the time to write comment.
We want to ensure our customers are happy and feel valued.
Please contact us on *** if you have any questions or concerns and we will gladly assist.
Kind regards,
Clear Access

Clear Access's reply09 Oct 2024, 13:23

Official