BM
Bridget M
1 reviews | Active since Jun 2020
12 Feb 2022, 10:20
ACOUNT OVERCHARGED EVERY MONTH
I’ve been with them since November 2021. They overcharge my account every damn month and credit my account. I’m this state of economy, I don’t want any service provider that plays with my money. They lack accountability for their incompetence. I have been logging calls all morning and no one has reached out.
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Replies (1)
Clear Access's replyOfficial
18 Jul 2022, 13:08Good day Bridget,
Thank you for your feedback and apologies for the inconvenience caused. We see on our side that this has been resolved. Thank you for your patience and understanding. We hope to turn your 1-star review into a 5-star experience. If you have any more questions or concerns please feel free to contact the Clear Access Service Desk on *** and one of our agents will gladly assist you.
Kind Regards,
Clear Access
Thank you for your feedback and apologies for the inconvenience caused. We see on our side that this has been resolved. Thank you for your patience and understanding. We hope to turn your 1-star review into a 5-star experience. If you have any more questions or concerns please feel free to contact the Clear Access Service Desk on *** and one of our agents will gladly assist you.
Kind Regards,
Clear Access
Best regards,
Clear Access's reply18 Jul 2022, 13:08
Official
Good day Bridget,
Thank you for your feedback and apologies for the inconvenience caused. We see on our side that this has been resolved. Thank you for your patience and understanding. We hope to turn your 1-star review into a 5-star experience. If you have any more questions or concerns please feel free to contact the Clear Access Service Desk on *** and one of our agents will gladly assist you.
Kind Regards,
Clear Access
Thank you for your feedback and apologies for the inconvenience caused. We see on our side that this has been resolved. Thank you for your patience and understanding. We hope to turn your 1-star review into a 5-star experience. If you have any more questions or concerns please feel free to contact the Clear Access Service Desk on *** and one of our agents will gladly assist you.
Kind Regards,
Clear Access
Best regards,