1 reviews | Active since Feb 2013
I want to post a sincere thank you to Clear Access for their incredible service and response. I communicated with Nicole in sales. We arranged an installation date based on the fact that I needed to give Rain 5G one month's notice. Rain disconnected me immediately rather than at the end of the month as agreed. I tried to reconnect them, but Rain said that I would have to get a new sim card to reconnect. From experience this could take a month just to get a new sim, so not even worth trying... I contacted Clear Access and though they were under no obligation to reschedule my connection, I explained that I present online lectures and need to be connected ASAP. They scheduled me for early the following week. And then the next day called me and said, we can come tomorrow if you are available. I am up and running in less than 48 hours since I sent through the first request! Thank you Nicole and the Clear Access team for really being there when I needed you as a new client.
Best regards,
Best regards,
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