RJ
Ryno J
1 reviews | Active since Oct 2024
27 Nov 2024, 15:40
#1 Worst Service provider
This is my second review now Clear Access is physically not capable of providing working internet for more than 1 hour. For the past 4 days, my wifi would completely stop working every 30 minutes, for 2 hours. If Clear Access is reading this review - I DO NOT WANT TO BE CONTACTED BY YOU OR ANYONE THAT WORKS FOR YOU, YOU ARE ****ING USELESS AND CALLING ME WON’T RESOLVE ANYTHING, so please refrain from contacting me as I will not answer your pointless calls
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Clear Access's replyOfficial
28 Nov 2024, 08:26Good day Ryno,
We understand your frustration with the recent connectivity issues and appreciate your feedback. We are actively investigating the cause of these outages.
We respect your request not to be contacted and will refrain from calling you. To assist you effectively, could you please provide the account holder's name, email address, or Account ID? We need this information to ensure you receive all relevant communication regarding network interruptions and to resolve your connectivity issues.
We are committed to providing our clients with reliable internet service and are working diligently to restore a stable connection for you.
Thank you for your understanding.
Best regards,
Clear Access
We understand your frustration with the recent connectivity issues and appreciate your feedback. We are actively investigating the cause of these outages.
We respect your request not to be contacted and will refrain from calling you. To assist you effectively, could you please provide the account holder's name, email address, or Account ID? We need this information to ensure you receive all relevant communication regarding network interruptions and to resolve your connectivity issues.
We are committed to providing our clients with reliable internet service and are working diligently to restore a stable connection for you.
Thank you for your understanding.
Best regards,
Clear Access
Clear Access's reply28 Nov 2024, 08:26
Official
Good day Ryno,
We understand your frustration with the recent connectivity issues and appreciate your feedback. We are actively investigating the cause of these outages.
We respect your request not to be contacted and will refrain from calling you. To assist you effectively, could you please provide the account holder's name, email address, or Account ID? We need this information to ensure you receive all relevant communication regarding network interruptions and to resolve your connectivity issues.
We are committed to providing our clients with reliable internet service and are working diligently to restore a stable connection for you.
Thank you for your understanding.
Best regards,
Clear Access
We understand your frustration with the recent connectivity issues and appreciate your feedback. We are actively investigating the cause of these outages.
We respect your request not to be contacted and will refrain from calling you. To assist you effectively, could you please provide the account holder's name, email address, or Account ID? We need this information to ensure you receive all relevant communication regarding network interruptions and to resolve your connectivity issues.
We are committed to providing our clients with reliable internet service and are working diligently to restore a stable connection for you.
Thank you for your understanding.
Best regards,
Clear Access