LD
Laureen D

1 reviews | Active since Oct 2014

18 Jun 2015, 13:34

Most pathetic service. I wish I can just cancel

Most pathetic service. I wish I can just cancel my 3 contracts and not be bounded by the contract. CellC makes empty promises and I will never recommend anyone to join them.<br> Once again I have been taken for a ride by Cell consultant. As per telephonic conversation with one of your consultants, not so sure of the time, but it can be between 10.00 and 11.00 on the 19th May 2015. In this conversation , we discussed my payment due and he confirmed that zero subscription will be due for the next 3 months. This was even confirmed with the supervisor as I had to hold on so long. By now I just had enough. I received stament today and with dismay , find out that I have to pay R626.99 is due, I have not budgetted for this as I was told no subscription fees due .<br> I hereby humbly insist that somebody listens to the conversation, between myself and the consultant on that day and forward your urgent feedback and forward me an updated statement. Alterantively, I hereby request to cancel all 3 contracts.

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