I was ****med by Cell direct sales/upgrade consultant (Mohammed Khan)

My cellphone contract***) with Telkom ended in January 2021, I then went to the www.telkom.co.za web and requested for a call back because I wanted a new cellphone. Apparently on the 18th of Jan someone called from cell direct his name is Mohammed Khan and he proposed I take a Huawei P40 lite (black handset) and I told him that I only wanted a Huawei P40 lite sakura pink and if they dont have it then I am not interested. He did promise that I will get the Huawei P40 lite sakura pink device and we continued with the upgrade. Between 7 to 14 working days I received a delivery from Courier IT and when I opened the box and it was a Huawei P40 lite (black handset), I was so disappointed and immediately called cell direct and I report the matter they told me that they will listen to the call and if the consultant is at fault they will come and collect the Huawei P40 lite (black handset) and they listened to the call and found out that Mohammed Khan was at fault so they arranged for collection. The Huawei P40 lite (black handset) was collected on the 28/01/2021 at 13:47 by Courier IT the drivers name/the receiver was Brandon and after that I made a follow up with Cell direct and they told me that they received the Huawei P40 lite (black handset) and will cancel my contract with Telkom. I kept on call Cell direct but I was not getting any help and then I called Telkom and they told me that they wont be able to assist because I did an update with the outsourced company. I was broken and devastated because Telkom was debiting my account every month and still no one help. I decided to go to Telkom Centurion Mall on the 31st of March 2021 and the consultant advised me that I should go to police station and get an affidavit and I did go to the police station and I went to Telkom Centurion Mall the consultant gave me a case number: *** , even today Telkom is still debiting my account and every time I called both Cell direct and Telkom , I don't get assistance nor help.