********** or bad service

Hi<br> <br> I got a call from cell direct. Took a p8 lite contract and was promised delivery in 4 to 5 days. Its day 10 and when i phone i get different excuses. So before any money go off i would like to inform them that if i dont get my deluvery in perfect working condition i will take the mater further. I already sent an email ti the ombuds and is awaiting feedback. I have seen to many complaints about them not to be serious.