Worst Fibre ever

Worst service ever. It has been 48 hours since my fibre went down. I have called numerous times- manager has placed me on hold for over an hour. Cell C claims it is an issue related to Frogfoot, frogfoot claims there is no issue. It is funny that all customers iny area that is Cell C via Frogfoot is having the same issue, but no other frogfoot customers has this issue. Each time there is different reasons why the fibre is out, evem went through my router settings to ensure that the problem is not perhaps on my router. Working from home and losing salary due to this downtime, is frustrating. Yet I must pay my monthly fees, irrespective of the amount of days in downtime from Cell C. I was informed a manager will investigate and revert back to me- this also never happened. No use in calling the support line, because you are placed on hold... No constructive advise or answers can be given, I would not recommend Cell C to anybody.